It's Time to Fix the Broken Hospitality Model.
- The Treue Team

- Sep 5, 2025
- 2 min read
Updated: Oct 9, 2025
RNZ Reports 2500 Closures. It's Time to Fix the Broken Hospitality Model.
Last week, RNZ published a devastating but essential article: "Almost 20 percent increase in hospitality businesses closing, with 2500 gone." (You can, and should, read the full piece here).
The numbers are stark, confirming what every owner feels in their gut. But what stood up diagnosing a core problem:
You've just got no certainty as to what your revenue line is going to look like from one week to the next.
For too long, the default for a local business has been the transactional model, a system built on hope and unpredictable foot traffic. It is a fragile, vulnerable model, and as the RNZ report shows, it is breaking under pressure.
When your revenue resets to zero every single day, you are completely exposed to every economic headwind: rising costs, low consumer confidence, and quiet seasons. You are forced to operate in a constant state of uncertainty.
How can we fix the broken hospitality model?

The Antidote to Uncertainty is Predictability
The article paints a grim picture, but it's not a hopeless one. It's a wake-up call that the old model is no longer enough. The antidote to the uncertainty that is closing businesses is predictable, recurring revenue.
Imagine a different scenario for one of those 2500 businesses. What if, on the first day of the month, they already had a baseline of income guaranteed?
What if 50 regulars were on a simple $15/week coffee subscription? That's $3,000 of predictable revenue every month.
What if 30 clients were on a $100/month membership for a recurring service? That's another $3,000 of predictable revenue.
This isn't a fantasy. It's a strategic shift from a transactional model to a membership model. It creates a financial bedrock. It's a layer of insulation, and the difference between being fragile and being resilient.
This is No Longer a "Nice-to-Have"
Building a recurring revenue stream through subscriptions and memberships is no longer a trendy growth hack for tech companies. For New Zealand's local businesses, it is becoming an essential strategy for survival.
It is the most powerful tool you have to take back control, to stop being reactive to market forces and start proactively building a more stable, predictable future.
We know this shift feels complex. That's why we built Treue. Our entire purpose is to make this powerful business model dead simple and accessible for any local business owner. We handle the complexity of the technology so you can focus on building the relationships that will become your financial foundation.
The numbers in the RNZ article are a warning. But they are also a call to action. It's time to fix the broken model, and it starts by building a business that doesn't have to guess what its revenue will look like from one week to the next.
Ready to build a more resilient business?
RNZ Reports 2500 Closures. It's Time to Fix the Broken Hospitality Model.
By The Treue Team



