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The Treue blog for Small Business Owners
Actionable insights for founders. Explore articles on customer loyalty programs, subscription models, and recurring revenue to help you grow your small business.
Small Business


Subscription vs. Loyalty... Which One Should You Launch First?
Deciding between a subscription vs loyalty program for small business? We explain the difference and help you choose the right cash flow model for your business.

The Treue Team
Jan 144 min read


The ROI of Loyalty
Stop chasing new customers. Calculate the customer lifetime value for your small business in NZ and discover why one regular is worth $792/year compared to a $5.50 walk-in.

The Treue Team
Jan 93 min read


How to Measure Customer Retention in Your Cafe (No Spreadsheets)
Let's explore how to measure customer retention metrics like visit frequency and churn rate automatically in your cafe across NZ, AU, the USA, UK and Canada.

The Treue Team
Nov 23, 20254 min read


How to Improve Customer Retention with Subscriptions
Discover why subscriptions are 3x more effective than loyalty points, & how subscriptions will improve customer retention in your cafe, barbershop or salon.

The Treue Team
Nov 20, 20254 min read


How to Digitise a Punch Card in 3 Simple Steps (NZ Guide)
Ready to ditch paper? Learn how to digitise a punch card with our simple 3-step plan. We show NZ cafes how to*switch to digital loyalty without the hassle.

The Treue Team
Nov 11, 20254 min read


How to Use Customer Data: A Simple Guide for NZ Small Business
Learn how to use customer data for your small business. This simple guide shows you how a loyalty app can help you increase sales and customer retention in NZ.

The Treue Team
Nov 9, 20254 min read


How to Increase Customer Retention?
Learn how you can increase customer retention with 5 proven customer retention strategies in your small business. Stop churn and get repeat customers today.

The Treue Team
Oct 26, 20254 min read


3 Low-Cost Marketing Wins for NZ Service Businesses
Need low cost marketing ideas for your small business in NZ? This guide shares 3 powerful wins, including free marketing ideas, to get more customers now.

The Treue Team
Oct 18, 20254 min read


The Best Restaurant Subscription App For NZ
Looking for a restaurant subscription app in NZ? This guide shows you how to create a restaurant membership program to build predictable, recurring revenue.

The Treue Team
Oct 16, 20254 min read


What Is a Subscription Model?
Wondering what is a subscription model? This guide explains how a recurring revenue model can create predictable monthly income for your NZ small business.

The Treue Team
Oct 13, 20254 min read


Customer Loyalty vs Discounts
Debating customer loyalty vs discounts? Discover the dangers of discounting and learn customer retention strategies that build long-term profit in your business.

The Treue Team
Oct 11, 20254 min read


The Best Restaurant Loyalty App in NZ
Searching for the best restaurant loyalty app in NZ? This 2025 guide shows you how to boost customer retention for your restaurant and build predictable revenue.

The Treue Team
Oct 9, 20254 min read


Why Your Business is So Quiet
Tired of quiet days hurting your cash flow? Learn the real problem behind slow periods, their hidden impact, and the solution to drive repeat business, rain or shine.

The Treue Team
Sep 30, 20253 min read


K Road Loyalty Scheme is Brilliant
We love the creative K Road loyalty scheme, but its reliance on paper reveals a deeper truth about modern loyalty. Discover the powerful lesson it teaches us.

The Treue Team
Sep 15, 20253 min read


The Future-Proof My Business Blueprint
The Future-Proof My Business Blueprint: 3 Ways to Build a More Resilient Local Business The world feels more uncertain than ever. For...

The Treue Team
Sep 9, 20252 min read


It's Time to Fix the Broken Hospitality Model.
Discover how to fix the broken hospitality model and secure predictable revenue. Learn strategies to fix the broken hospitality model today.

The Treue Team
Sep 5, 20252 min read


How to Get Customers on Slow Days
Struggling with quiet weekdays? This guide shows NZ businesses how to get customers on slow days using a simple subscription model to build predictable revenue.

The Treue Team
Aug 31, 20253 min read


Is Your Loyalty Program a Leaky Bucket?
Is your Loyalty Program a leaky bucket? Discover why loyalty cards and punch cards might be costing you customers and how to fix it.

The Treue Team
Aug 17, 20253 min read


Customer Experience Over Product
Having a great product and fair prices is the bare minimum in today's market. You're losing customers not because your service is bad, but because the connection is weak. This is the Experience Economy, and the rules have changed. Discover how to use strategic, personal follow-up as your new unfair advantage to turn one-time buyers into fiercely loyal fans who drive your growth.

The Treue Team
Aug 14, 20254 min read


Why Corporate Loyalty Apps Fail and You Won't.
Corporate loyalty apps return an 'Error 404: Relationship Not Found.' Learn why their factory model fails & how your NZ business can win by handcrafting relationships.

The Treue Team
Aug 8, 20253 min read
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